All VIKING BMX products are products made by hand and one by one, only available for direct sale through our website, Except for countries where sales are through of the official distributor. The prices are adjusted to the maximum so that you have the fairest price possible. None of our products include shipping costs. Shipping costs will be visible and will appear at the time of buying process.
If during the purchase process the shipping costs do not appear, the purchase cannot be made through the on-line shop process. In this case please contact firstname.lastname@example.org and we will find the best way to get the material to you.
IN THE CASE OF BUYING COMPLETE BICYCLES (SPECIAL ORDERS), THESE ARE DELIVERED FULLY DISASSEMBLED OR PARTIALLY ASSEMBLED, DEPENDING ON THE BUYERS COUNTRY AND WITH THE AIM OF MINIMIZING SHIPPING COSTS. LIKEWISE, FOR SHIPMENTS OF COMPLETE BICYCLES, HANDLEBAR KITS, FORK AND FRAME, AND FOR OTHER MULTIPLE SHIPMENTS, PLEASE CONSULT BY THE E-MAIL: email@example.com.
UNDER NORMAL CIRCUMSTANCES ALL SHIPMENTS ARE MADE BY AIR TRANSPORT WITH SHIPPING TIMES OF BETWEEN 2 AND 4 BUSINESS DAYS WITHIN THE EUROPEAN UNION AND BETWEEN 6 AND 8 BUSINESS DAYS OUTSIDE THE EUROPEAN UNION, WE USED DHL AND FEDEX EXPRESS BUT WE CAN CHANGE OF THE COMPANIES FOR FINAL DESTINATION REASONS AND WITHOUT NOTICE FROM US.
PLEASE NOTE THAT DURING THE COVID 19 PANDEMIC, WE CANNOT GUARANTEE FAST DELIVERY TIMES AS THE SHIPPING COMPANIES ARE CURRENTLY OVERLOADED WITH THE LARGEST VOLUME. WE WILL SEND THE ITEM ABOUT THE SERVICE YOU PAY FOR BUT YOU CANNOT GUARANTEE THE SPEED OF THE SERVICE.
TRANSPORTATION PRICES CAN BE CHANGE WITHOUT NOTICE, THESE PRICES DO NOT DEPEND OF VIKING BMX BRAND, THEY DEPEND ON SHIPPING COMPANIES AND THEIR CALCULATION FACTORS OF THE SERVICE.
You can return your VIKING BMX product within 15 days of purchase, provided the following apply; Items are in new and unworn condition, and all packaging is intact and you have the original sales receipt.
1.- How to return your unwanted item:
First of all, you will need to contact by email firstname.lastname@example.org, we give you a instructions for delivery date, delivery Address and we give the paper for register this return. No returns will be accepted without prior notice / contact by e-mail.
2.-Refund / change:
Items will be inspected once we receive them back and an exchange item is shipped to you in case of verifying that you are right. If a financial refund is finally made, the bank costs derived from bank commissions and money exchange will be borne by the customer.
We remind you that we are not responsible for damages caused during transport, these damages will always be the responsibility of the company contracted for each shipment and the buyer must claim directly from the delivery company.
3.- Return postage:
Send any item returned by a service that issues a proof of shipment, provide us with the tracking number by e-mail. The return shipping cost will not be covered by VIKING BMX, unless the item is defective, only in this case, and after verification we will pay the shipping cost.
In international exchanges (outside the European Union) there will be a shipping charge to pay.
Note: Refunds to PAYPAL or by Banks Accounts may take several days to appear on your account / statement, this is beyond our control and depends on your bank issuer.
Note: The money will not be refunded for any order with special measures, or parts that are not in Stock and the client decides to pay in advance. Currently we cannot be held responsible for delays caused by the supply of raw materials or by reductions in staff of our suppliers while the pandemics derived from SARS COVID-19.
INVENTA PRODUCTS S.L. – ESB01638998 – Mercantile Registry of Barcelona (Spain), Folio 143, Volume 47368, Sheet 549900